Terms & Conditions

The following Terms and Conditions govern the use of any online services provided by Carolina Mirror Co. and our subsidiaries and affiliates (collectively “Carolina Mirror”). This includes our:

  • Website at carolinamirrorco.com
  • Online store and shopping pages
  • Interactive features like builder tools, visualizers, etc.
  • Product registration, warranty claims, or other service portals
  • Mobile applications, connected products, and related software

Please read these Terms carefully before using our services. By accessing or using any part of the services, you agree you have read, understood, and accept all Terms stated here. If you do not agree, you may not use our online services.

Use of Our Services

You may browse our website and online services without registering for an account. However, some features and content may only be accessible if you register and login.

To register, you must be at least 18 years old. You agree to provide true, accurate, and complete registration details. We reserve the right to suspend or terminate accounts with inaccurate information.

You are solely responsible for maintaining the confidentiality of your login credentials like username and password. You agree to immediately notify us of any unauthorized use of your account.

Your use of the services must comply with all applicable laws. You may not use the services for any illegal purpose or in a way that interferes with others’ enjoyment.

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use our online services for their intended purpose subject to these Terms. Carolina Mirror retains full ownership of all content and materials.

Online Purchases and Payments

If you wish to purchase products or services through our website, you must register an account. All purchases are subject to stock availability.

You agree to provide current, complete, and accurate purchase and account information for all orders. We reserve the right to refuse or cancel orders at our discretion.

We may require a minimum order value for free standard shipping eligibility. Additional charges may apply for expedited shipping, oversized items, or special delivery arrangements you request. Applicable taxes and fees will be included at checkout.

Payment Processing

All transactions are processed by secure third-party payment gateways. You must provide a valid accepted form of payment to complete any transaction.

We accept major credit cards and select electronic payment platforms. However, we reserve the right to modify accepted payment methods without notice.

Your payment method will be charged once you complete checkout for the products, services, fees, and any taxes listed during the checkout process. If charges fail or are declined, your order may be cancelled.

Refund and Returns Policy

If you are dissatisfied with your purchase, you may be eligible for a refund or exchange if you return the item(s) within 30 days of original purchase in new, unused condition with original packaging and tags. Please review our complete Returns Policy for details.

Custom, engraved, or made-to-order items may not be returned or exchanged except in the case of product defects.

Intellectual Property Rights

The content and materials on Carolina Mirror online services are protected intellectual property. This includes:

  • Product designs, descriptions, visualizations, 360 spins, configurators
  • Photos, videos, audio files, text, graphics
  • Brand names, logos, slogans, trademarks
  • Interactive features, tools, widgets
  • Blog articles, guides, charts, infographics
  • Source code, APIs, software

All trademarks and copyrights are owned by Carolina Mirror or the original creator. Nothing gives you license to use, reproduce, distribute, modify, publicly display, publicly perform, or prepare derivative works of our intellectual property.

User contributions posted on community forums, chat rooms, review sections, and interactive features are licensed to us to display and share.

Disclaimers and Limitations

Accuracy Disclaimer

We strive to display products, descriptions, pricing, images, and other content accurately. However, errors or inaccuracies may occur. We reserve the right to correct any errors without notice. Product availability, prices, materials, specs, and content are subject to change without notice.

Warranties Disclaimer

We make NO warranties or guarantees about our products, services, or online offerings. This includes both express and implied warranties like fitness for a particular purpose. We provide all products and services on an AS IS basis. Use of our online services is at your own risk.

Damage Limitations

Carolina Mirror will not be liable for any DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES arising from your use of our online services or products purchased. This applies regardless of the legal theory used to assert a claim and even if we have been made aware damages were possible.

Indemnification

You agree to fully indemnify, defend, and hold harmless Carolina Mirror Co. and our affiliates, successors, and assigns as well as our directors, officers, agents, and employees from any damages, losses, costs, liabilities, and expenses arising from your use of our services or any user content you submit, post, transmit, or otherwise make available. This includes any claims by third parties.

User Content and Activities

We may allow you to post reviews, photos, comments, questions, or other content as part of interactive features. You grant us a non-exclusive license to use this “User Content” in connection with our services.

You agree not to post any unlawful, offensive, obscene, abusive, harassing, threatening, vulgar, hateful, or racist content or any content that infringes on intellectual property rights. We can remove any User Content at our discretion without notice to you.

Any use of interactive features is done at your own risk. Carolina Mirror does not control the User Content submitted by others and does not guarantee the accuracy, integrity, quality, legality, or appropriateness of any User Content.

Privacy Practices

Please refer to our Privacy Policy to understand how we collect, use, and disclose information about you. You consent to the data practices described in the Privacy Policy when using our services.

Modifications to Terms

Carolina Mirror may revise these Terms from time to time to better reflect:

  • Changes to our products, services, and offerings
  • New technologies, business practices, industry standards
  • Changes to applicable laws and regulations
  • Improvements to the user experience

If major changes affect your rights or expand your responsibilities, we will notify you of the updated Terms. Otherwise, we recommend you periodically review the most up-to-date version of these Terms.

Consent to Electronic Communications

By registering for an online account or providing your email/phone, you agree to receive electronic messages from Carolina Mirror related to your purchase, account, advertising, and other commercial purposes. You consent to receiving any required disclosures or notices electronically rather than via postal mail.

Contact Us

Please contact us with any questions or concerns regarding these Terms and Conditions:

Email: [email protected]

Phone: (919) 555-0198

Mailing Address:
Carolina Mirror Co.
123 Oak Road
Raleigh, NC 27603

Thank you for choosing Carolina Mirror!